Returns & Refund Policy

Wellvire Refund & Return Policy

At Wellvire, we’re committed to helping you breathe easier and feel more comfortable in your home. We believe in the effectiveness of our products and recommend giving them at least 14 days of consistent use before deciding on a return.

If you’re not fully satisfied after 14 days and you're still within our 60-Day Money Back Guarantee, we’re here to help. Just reach out to us at contactsupport@wellvire.com.

Cancellation Policy

Need to cancel or make changes to your order? No problem—just contact us within 24 hours of placing your order. After that, your order may have already entered the processing stage and we may be unable to make changes.
If your cancellation request is made within the 24-hour window, your refund will be processed within 7 business days.

60-Day Money Back Guarantee

We’re confident you’ll love the results. But if, after giving the product a try for at least 14 days, you’re not completely satisfied, you’re eligible for a full refund — simply return the product within 60 days of delivery, even if it’s been opened or used.

Please note: Shipping fees (if applicable) are non-refundable, and customers are responsible for return shipping costs unless the item is defective.

To start a return, email contactsupport@wellvire.com or fill out the form on our Contact Us page. Be sure to include your Order Number or the name and email address used during checkout so we can assist you as quickly as possible.

Damaged Items

We package all orders with care, but if your item arrives physically broken or defective, please contact us within 72 hours of delivery.
Email us at contactsupport@wellvire.com with a clear photo of the damage. If eligible, we’ll send you a replacement at no additional cost.

Please note: Cosmetic damage to packaging (like dented boxes) does not qualify as a damaged item if the product itself is in good condition. We do not accept returns for items damaged due to misuse, normal wear and tear, or improper handling.

Shipping & Delivery

While we work hard to ensure timely delivery, delays caused by couriers, customs, or external factors are beyond our control.
For issues like lost, delayed, or stolen packages, we recommend contacting the shipping carrier directly. Unfortunately, Wellvire is not liable for these delivery issues once the package has left our warehouse.

Incorrect Shipping Address

Please double-check your shipping details before submitting your order. If you enter an incorrect address and don’t notify us within 24 hours, we won’t be able to guarantee a refund or resend.

Policy Updates

We may update this Refund & Return Policy at any time. By purchasing and continuing to use Wellvire products, you agree to the terms outlined in the most current version of this policy.